Mospely believes every player's personal information is sacred. This Privacy Policy explains how we collect, use, and protect your data.
Mospely never sells your personal information to third parties. Protecting your privacy is our highest priority.
Welcome to Mospely's Privacy Policy. This document provides full details on how your personal information is handled. By using the Mospely platform, you agree to this Privacy Policy — so please read it carefully before you begin.
Mospely is a premium online gaming platform in Bangladesh. We believe that every user's privacy is a fundamental right — and this Privacy Policy was built on that belief, not just to meet legal requirements, but to earn your trust.
This Privacy Policy applies to all users of the Mospely online gaming platform — whether you use the website or the mobile app, it applies equally to both. From the moment you start your journey with Mospely, we take responsibility for your privacy.
Mospely collects personal information only for lawful, necessary purposes. We never collect data unnecessarily, and we do not use your information without your consent. This Privacy Policy is built to international data protection standards.
Mospely only collects the information needed to provide you with the best gaming experience and to keep your account secure. Below is a breakdown of the data we collect:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification |
| Contact Information | Mobile number, email address | Account Management |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Security |
| Gaming Information | Game history, bet amounts, wins and losses | Responsible Gaming |
| Cookies & Browsing | Visit history, preferences, session data | Enhanced Experience |
Mospely never stores your full bank card number or PIN. Payment details are processed directly through an encrypted payment gateway.
Mospely uses the data it collects for specific, legitimate purposes only. There is a clear reason behind every use of your information, and it is never used beyond those stated purposes.
You can opt out of Mospely's promotional emails or SMS at any time through your account settings.
The Mospely website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience and keep the platform secure.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.
Mospely never sells your personal information. In certain circumstances, limited data may be shared with trusted third parties — and in every such case, your information remains protected.
Mospely never sells or transfers your data to advertisers, data brokers, or any unauthorized third parties.
Mospely uses industry-leading technology to keep your information secure. Multiple layers of protection ensure your data is safe at all times.
In the event of a data breach, Mospely will notify affected users within 72 hours and take prompt action.
Mospely believes you have full ownership over your own data. We respect that right and are ready to assist with any request you make.
You have the right to know what information we hold about you.
You can request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain circumstances.
You may request that the use of your data be restricted in certain circumstances.
You have the right to receive your data in a structured format.
You may object to the processing of certain types of your data.
Contact customer support to exercise any of your rights. Requests are typically responded to within 30 days.
Mospely is strictly prohibited for users under 18. We do not knowingly collect information from minors. Age is verified at registration, and KYC documents are requested in any case where there is doubt.
If we are notified that a minor's data has been collected inadvertently, Mospely will immediately delete that data and close the account. If a parent or guardian suspects their child is using Mospely, please contact customer support.
Mospely has a zero-tolerance policy for underage accounts. Any such account is closed immediately and associated funds are non-refundable.
Mospely may update this Privacy Policy as needed. Any changes will be reflected in the updated date at the top of the page. For significant changes, users will be notified by email or via an in-platform announcement.
If you have any questions, concerns, or complaints about the Privacy Policy, please contact Mospely's customer support team. We take every complaint seriously and aim to resolve it as quickly as possible.
Email: [email protected] | Live Chat: chat button at the bottom right of the platform
Mospely protects your privacy not just in words, but through technology and policy. Our multi-layered security system keeps your information safe at all times.
Every connection on Mospely is secured with bank-grade SSL encryption. Your data cannot be read by anyone while in transit.
Mospely never sells your personal information to third parties. Your data is used solely to serve you.
Independent security experts regularly audit Mospely's systems. Any vulnerabilities identified are resolved promptly.
Only authorized Mospely staff can access specific data. Every access is logged and monitored.
Two-Factor Authentication is available to add an extra layer of security to your account.
Mospely does not retain data longer than necessary. Once an account is closed and any legal obligations are fulfilled, your data is securely deleted.
Once you are comfortable with Mospely's Privacy Policy, register today. We are committed to keeping your information safe.